![]() Important! If you have made an appointment to come in for testing, please visit the Appointment Scheduler page and cancel your appointment. Visit the Customer Support page to find information on how to contact customer support. To cancel your purchase with a Quest Customer Support representative Refunds will be processed within 14 business days of purchase expiration. In that event, you will be automatically refunded your purchase price minus the non-refundable cancellation fee of $45, and applicable taxes, in accordance with state law. After activating your kit, if your sample does not arrive at a Quest Diagnostics laboratory within 14 business days of your kit activation, your purchase will expire.In some states, applicable taxes are non-refundable as well. There is a non-refundable cancellation fee of $45, which includes the fees charged by PWN, collection materials, and administrative fees. After your purchase of a home collection kits with lab processing and resulting, you have 60 calendar days prior to activating your kit to cancel your purchase and receive a refund.For home collection kits with lab processing and resulting: These home collection kits cannot be canceled and are nonrefundable. Enter your zip code into our search tool to find a Quest Diagnostics location near you from where you can get your in-person testing administered. You will receive an email confirming your refund is being processed.įor home collection kits which can be used and resulted at home. 1900 E Chandler Blvd Chandler, AZ 85225-5113. Your refund will be processed within 7-14 business days. In some states, applicable taxes are nonrefundable as well. ![]() Another way for your Quest Diagnostics Reschedule Appointment is by calling this Quest Diagnostics phone number (800) 222-0446. There is a nonrefundable cancellation fee of $20, which includes the fee charged by PWN and Quest Diagnostics administrative fees. Quest Diagnostics Reschedule Appointment using the Quest Diagnostics online appointments system, enabling you to make, cancel or change your appointment. You have 60 days to cancel your purchase prior to sample collection at one of the Quest Diagnostics Patient Service Centers. ![]()
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